Privacy Policy

Last updated: 24 August 2026

OneClickInsure respects your privacy and is committed to protecting your personal data. This policy explains how we look after your personal data when you use our website (oneclickinsure.co.uk), what we do with it, and what rights you have.

Please read it carefully. It explains how and why we pass your details to insurance brokers, which is the main purpose of our service.

1. Who we are

oneclickinsure.co.uk is a trading name of Multiquotetime Ltd, registered in England and Wales, company number 14048779. Registered office: Floor 2, 50 Princes Street, Ipswich, Suffolk, IP1 1RJ.

Multiquotetime Ltd is the controller responsible for your personal data (referred to as “we”, “us” or “our” in this policy).

What we do, and what we do not do

Multiquotetime Ltd is not authorised or regulated by the Financial Conduct Authority. We do not provide advice, we do not make recommendations, and we do not operate the insurance quotation system. We introduce you to an authorised firm, who then deals with your quotation directly.

Contact details

For any question about this policy, or to exercise any of your rights:

• Email: privacy@oneclickinsure.co.uk
• Post: Data Protection, Multiquotetime Ltd, Floor 2, 50 Princes Street, Ipswich, Suffolk, IP1 1RJ

2. The data we collect about you

Personal data means any information from which a living individual can be identified. We collect, use, store and transfer the following kinds of personal data about you.

Category	What it includes
Identity data	Title, first name, surname, date of birth.
Contact data	Postal address, postcode, email address, telephone number.
Vehicle data	Registration, Q plate or chassis/VIN number, make, model, year of manufacture, estimated value, and how the vehicle is used.
Policy data	Level of cover required, policy start date, number of drivers, no claims bonus, licence type and how long it has been held.
Claims and convictions data	Whether you have had accidents or losses in the last five years, and whether you have motoring convictions in the last five years.
Technical data	IP address, browser type and version, time zone, operating system and platform.
Usage data	How you use our website, including which pages you view.
Marketing and communications data	Your preferences for receiving communications from us.

Motoring convictions

Our quotation forms ask whether you have motoring convictions in the last five years. This is information relating to criminal offences, which receives additional protection under the UK GDPR and the Data Protection Act 2018.

We collect it only because insurers require it in order to provide an accurate quotation. We pass it only to the broker named in section 5, and we do not use it for any other purpose.

Children

Our website and services are not intended for children, and we do not knowingly collect data relating to anyone under 17.

3. How your personal data is collected

• Directly from you — when you complete a quotation form on our website, or contact us by email.
• Automatically — as you use our website, through cookies, server logs and similar technologies. See section 10.
• From analytics providers — who tell us how our website is being used.

4. How we use your personal data

We only use your personal data when the law allows us to. The table below sets out what we do with it and the lawful basis we rely on.

Purpose	Data used	Lawful basis
To pass your details to an insurance broker so they can contact you with a quotation	Identity, contact, vehicle, policy, claims and convictions	Your consent, given when you submit the quotation form
To respond to enquiries you send us	Identity, contact	Legitimate interests — answering people who contact us
To send you a renewal reminder, if you have opted in	Identity, contact, marketing and communications	Your consent
To operate, secure and improve our website	Technical, usage	Legitimate interests — running our business, site security, preventing fraud
To keep records required by law and to handle complaints or disputes	All categories	Legal obligation, and legitimate interests in establishing or defending legal claims

Marketing

We will only send you marketing or renewal reminders if you have asked us to. You can stop them at any time by emailing privacy@oneclickinsure.co.uk or using the unsubscribe link in any message we send.

We will not share your personal data with any third party for that third party’s own marketing purposes without your express opt-in consent.

Withdrawing consent

Where we rely on your consent, you can withdraw it at any time by contacting us. This will not affect the lawfulness of anything we did before you withdrew it.

Please note that once your details have been passed to a broker, that broker becomes responsible for the data they hold, and you would need to contact them directly as well.

5. Who we share your personal data with

This is the core of our service. When you complete a quotation form we pass the details you have given us to an FCA authorised insurance broker so that they can contact you and provide a quotation. They will contact you by telephone and/or email.

Depending on the product, you will be introduced to one of the following authorised firms:

• Adrian Flux Insurance Services — FCA reference number 307071

We also use service providers who process data on our instructions only. These fall into the following categories:

• Website hosting and website security providers
• Backup providers
• Website analytics providers
• Email delivery providers

We may also disclose your data where we are legally required to do so, including to the Financial Conduct Authority, HM Revenue & Customs, law enforcement, or in connection with the prevention of fraud.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not permit our service providers to use your personal data for their own purposes.

6. International transfers

Some of our service providers, such as our analytics providers, may store or process data outside the United Kingdom. Where that happens, we ensure a similar degree of protection is applied by relying on an approved safeguard, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

7. Data security

We have appropriate security measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to those who have a business need to know.

We have procedures to deal with any suspected personal data breach and will notify you and the Information Commissioner’s Office where we are legally required to do so.

8. How long we keep your data

We keep your personal data only for as long as necessary for the purposes we collected it for, including to meet any legal, regulatory, tax or accounting requirements.

Quotation enquiries are retained for 24 months, after which they are deleted. That period covers a renewal cycle and the window in which a complaint or query might arise.

We may keep data for longer where there is an unresolved complaint, or where we reasonably believe there is a prospect of a legal claim.

9. Your legal rights

Under UK data protection law you have the right to:

• Be informed about how we use your data — that is what this policy is for
• Access the personal data we hold about you
• Rectification — have inaccurate or incomplete data corrected
• Erasure — ask us to delete your data where there is no good reason for us to keep it
• Restrict processing in certain circumstances
• Data portability — receive your data in a machine-readable format
• Object to processing based on our legitimate interests, and to direct marketing at any time
• Withdraw consent at any time where we rely on it
• Rights relating to automated decision-making and profiling

To exercise any of these, email privacy@oneclickinsure.co.uk.

You will not have to pay a fee. We may charge a reasonable fee, or refuse, if a request is clearly unfounded, repetitive or excessive. We may ask for information to confirm your identity before we act, to make sure personal data is not disclosed to anyone who has no right to receive it.

We aim to respond to all legitimate requests within one month. If a request is complex, or you have made several, it may take longer and we will let you know.

10. Cookies

We use cookies and similar technologies on our website to make it work, to keep it secure, and to understand how it is used. You can review and change your cookie preferences at any time using the cookie settings link on our website.

You can also set your browser to refuse all or some cookies, or to alert you when a site sets one. If you disable cookies, some parts of this website may not work properly.

11. Third-party links

Our website may include links to third-party websites. Clicking those links may allow third parties to collect or share data about you. We do not control those websites and are not responsible for their privacy policies. We encourage you to read the privacy policy of every website you visit.

12. Complaints

If you are unhappy with how we have handled your personal data, please contact us first at privacy@oneclickinsure.co.uk so we have the chance to put it right.

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection, at ico.org.uk or on 0303 123 1113.

13. Changes to this policy

We keep this policy under review and will publish any updates on this page. Please keep us informed if your personal data changes.